Description
This award is presented to a business that consistently provides exceptional customer service. This nomination must be made from a third party (i.e. no self-nominations). Additional community testimonials submitted through nominations will be compiled for judging.
Criteria
| Criterion | Weight |
|---|---|
| Consistency of Service | 30.0% |
| Customer Satisfaction & Testimonials | 25.0% |
| Problem-Solving & Responsiveness | 20.0% |
| Employee Engagement in Customer Service | 15.0% |
| Innovation in Service Delivery | 10.0% |